Flex and Coworking operators are still in the early stage of their ESG journey

Operators are still in the early stages of their ESG journey, according to the first ever ESG survey undertaken in the flex and coworking sector, carried out by technologywithin.

Between February to April 2025 technologywithin conducted a survey and interviews with flex and coworking operators, with survey respondents predominantly from the UK (78%) and the remaining 22% representing operators from Europe and other global markets.

Among respondents, 19% currently have no ESG policy, while 22% are in the process of developing one. However, there is progress, with nearly half (47%) having already created a combined ESG policy, and 25-28% having introduced additional policies focused on areas such as Diversity, Equity & Inclusion (DE&I) and sustainability.

Progress remains relatively recent. A significant portion (41%) have only developed their policies within the last two years, while just 19% have had an ESG policy in place for more than three years. Encouragingly, 59% of operators review their policies annually, indicating efforts to embed ESG considerations into both strategy and operations.

The UK is legally committed to net zero by 2050 and has set an interim target to reduce emissions by 78% by 2035. With buildings contributing to 42% of global emissions (Architecture 2030) - 15% from embodied carbon (building materials) and 27% from building operations - and global building floor areas set to double by 2060 (International Energy Agency), it has never been more important to move forward with business’s ESG efforts.

Samuel Warren, Sales and Marketing Director at technologywithin says: “At its heart, ESG means having a well-run, ethically guided business, which is thoughtful about its impact on the planet and community. Practically it means having meaningful policies in each of these areas, setting objectives and creating clear plans to deliver.”

The technologywithin survey demonstrates that leadership ownership is a key indicator of how deeply ESG is embedded in an operator’s business strategy. Samuel adds: “Alarmingly, 18% of respondents report that no one in their senior leadership is responsible for ESG, while only 9% indicate that responsibility is shared across the board. The most common roles overseeing ESG initiatives are the Managing Director/CEO and the Operations Director, both at 27%. To bridge the leadership gap, some operators are appointing dedicated ESG specialists (24%), a trend that is expected to grow.”

Paul Nellist, Managing Director of Koba, believes that bringing in external expertise to create policies was the right choice for them: “We spent nine months coming up with our manifesto and processes around sustainability, working with Drees & Sommer (a German built environment sustainability practice) and our design partners, Cast. We were able to leverage the knowledge and understanding from Drees & Sommer as the market experts, coupled with Cast bringing their UK lens.  We couldn't have done it ourselves.”

Adding to the need to accelerate the ESG journey, pressure from stakeholders to improve ESG transparency is increasing. Nearly half of respondents (49%) rate ESG reporting pressure between 5-7 on a scale of 1-10, whilst a further 27% experience significant pressure, rating it between 8-10.

When it comes to new client demands, 51% of operators reported that no more than 20% of their new clients request ESG credentials. However, this trend is shifting, with 27% stating that 40-80% of new clients ask ESG-related questions before signing a deal. The top client priority is sustainability, with 84% identifying environmental concerns as the most common inquiry (above social and governance).

Client ESG engagement extends beyond contract signing, however. A strong majority (73%) of operators already include ESG updates in their ongoing communications, via newsletters, social media, websites and annual reports. And internal engagement is just as crucial. Paul Nellist explains: “We're very specific when it comes to hiring people.  They don't have to be sustainability gurus by any means, but they need to show an awareness and a passion, as well as an understanding that this is what Koba is all about.”

Implementation is the challenge for operators

Implementing ESG policies across diverse, legacy portfolios presents significant challenges for many operators. Operators cite major barriers such as budget constraints (64%), unclear return on investment (42%), process complexity (33%), and difficulties in uniform policy implementation across sites (30%). Crucially, 46% of respondents also acknowledge a lack of expertise as a key barrier to progress.

When asked about factors that would accelerate ESG adoption, financial incentives emerged as the top motivator (71%), followed closely by enablement from knowledge-sharing initiatives, including industry best practices and peer discussions (63%). Other important drivers include government incentives such as tax breaks and grants, as well as support from landlords and property owners (both at 59%). Occupier demand is also a factor, with 56% of operators stating they would be influenced by tenant expectations.

Internally, winning the hearts and minds of your team is needed to implement policies. Josh Rose, ESG Manager at Clockwise, believes that team inclusion is the route to success, “At building level, every location has a representative on the ESG Champions Committee.  This is great because it means that we have buy in – and feedback – at ground level.”

Operators are struggling with measurement but drawn to certification 

ESG tracking and measurement remain in its infancy. Currently, 36% of operators do not measure any ESG initiatives, and 33% rely on manual methods such as spreadsheets. Only 20% use external auditing services or dedicated ESG platforms, with cost likely being a barrier to broader adoption.

A critical question is whether operators are measuring their portfolio’s carbon footprint - currently, only 40% do.  This is likely due to the challenges of gaining information from the landlord in leased spaces.

Polly Bryan, Implementation & Quality Director, Orega, says: “The situation that almost every flex space operator faces is that we have diverse portfolios, with buildings of differing ages and states of maintenance, owned by a cross section of landlords, whose level of interest in supporting a consistent set of sustainability and wellness goals varies hugely.”

To bolster credibility, nearly half (46%) of operators have obtained some form of ESG certification, with BREEAM, B Corp, Planet Mark and the WELL Coworking Rating amongst the most recognised standards.  Paul Nellist has a clear approach to defining what matters when it comes to certification, “What I've learnt is that landlords are not interested in which certification you've got. They're more interested in the story and what you can do for their building. Having a WELL Coworking Rating certified sticker on our front door in Barbirolli Square Is probably 100 times more valuable to the landlord than a generalist certification because it's real and it attracts the best companies.”

For Magda Al-Nugaidi, Managing Director at Uncommon, BREEAM and BCorp were the preferred options, “We opted for BREEAM accreditation as it’s building-specific and comprehensive, including focus on well-being. With B Corp, it’s not about the badge, it’s shifted the way we operate and given gave us confidence that we are on track.”

Environmental initiatives show strong progress

Operators appear to be more advanced in action than in policy, which is confirmed by Budelia Probert-Watts, Sustainability Manager at Fora, when talking about the company’s early stage ESG journey, “Ground-up initiatives were a logical place for us to start. Organic ideas like volunteer days and recycling.”  An overwhelming 97% of respondents have implemented active ESG initiatives with the top environmental priorities including:

  • Recycling and waste reduction (81%)

  • Energy-efficient lighting and appliances (69%)

  • Renewable energy adoption (59%)

  • Sustainable procurement policies (44%)

  • Use of eco-friendly building materials (28%)

  • Paperless office operations (20%)

Who bears the financial responsibility for ESG investments is contentious

A key point for debate - bearing in mind how much of a barrier budget constraints pose to action - is who should bear the financial burden of improving building sustainability. Only 21% believe operators should bear the full cost. The majority (63%) favour a shared financial responsibility between landlords and operators, highlighting the need for collaborative investment in ESG initiatives.

Operators are focused on social impact and community engagement

Uncommon’s Magda Al-Nugaidi says: “We are focused on doing what’s obvious and easier first in terms of the wider social impact of our spaces. We have prioritised activity in buildings that are underutilised, offering workspace to Not for Profits.  We also have a charity partner - Spread a Smile - for whom our CEO is a champion, and we continue to host fundraising events for them.”

Beyond environmental concerns, operators are considering the social value creation opportunity through their spaces, whether that is the local geographic community, or by supporting Not for Profits.  A significant proportion:

  • Support charities or social causes (75%)

  • Partner with local businesses (71%)

  • Host free community events (57%)

  • Offer coworking scholarships or incubator programs (10%)

Fora’s Budelia Probert Watt doesn’t yet believe that the approach is strategic enough, “Creating social value locally from workspace is challenging to achieve. A local needs assessment is the best place to start, to offer the most help and create impact.”

The ESG journey has started but there’s a long way to go 

So, where do operators consider they are on the ESG journey? When asked to rate their ESG progress on a scale of 0-10, operators assess their position at an average of 5.3, indicating that most see themselves as midway on the ESG journey, or as Magda Al-Nugaidi puts it, “We’re in the active implementation stage.”

But what could help them progress more quickly? The majority want clarity on the long-term financial benefits (72%) and cite that knowledge sharing and the creation of industry best practises are vital to continued improvement (63%). Several operators cite support from their investors ESG teams as key to their analysing the long-term value of investing in ESG initiatives and creating actionable plans.

Polly Bryan’s advice to her peers?: “As an industry we need to be proactive at this point, create goals and policies that are ambitious but realistic; measure our base line and listen to our clients.”
Download the full report here.

 

SHW & LSH appointed to let Panattoni Park Bognor Regis

SHW and LSH have been appointed as joint agents to market Panattoni Park Bognor Regis.

The new speculative development will bring to the market three industrial/logistics units totalling 205,000 sq ft, available as either three single units of 31,698, 60,039 and 113,055 sq ft, or with potential to combine 173,093 sq ft as a single unit. Construction is underway, with completion expected for Q2 2026.

Positioned on Newlands Road in Bognor Regis, Panattoni Park Bognor Regis is strategically located adjacent to the A29 dual carriageway, providing direct access to consumers and supply chains clustering the central South coast, with a massive 3.8 million unique addresses falling within a 50 mile radius.

This fast-growing industrial and logistics location is surrounded by convenient amenities including Lidl, Aldi, Starbucks and McDonalds, with a retail park and petrol station nearby. Prestige occupiers such as Amazon, Rolls Royce and Warburtons are already located in the area, cementing Panattoni Park Bognor Regis as the prime spot for logistics and industry on the southern seaboard.

Building for a sustainable future, the new units will benefit from a high standard specification, targeting a BREEAM ‘Excellent’ and EPC A Rating to prioritise efficiency and reduce operating costs. Sustainable features include high standards of insulation and air tightness, water saving taps and WCs, 15% rooflights to the warehouses to reduce the need for artificial lighting, EV vehicle charging, a roof-mounted PV system, rainwater harvesting and sub-metering of energy consumption.

David Martin, Partner at SHW, says: “We are excited to be involved with the marketing of this new Panattoni industrial and warehouse development on the northern side of Bognor Regis, next to Rolls Royce. With flexible planning on unit size, the development will suit a range of occupiers, with the mid to big box market catered for and discussions are already taking place with a number of businesses across the South East.”

For David Martin, who is marketing the proposed development alongside colleagues Tim Hardwicke, Duncan Marsh and Charlie Patey–Johns, this is the final step in his 38-year Bognor Regis Odyssey which has involved the reshaping of the Bognor Regis industrial and warehouse geography in the town. This has included the completion of the development of the Southern Cross Industrial Estate with both three small unit schemes and the pre-let/presales of three buildings of 11,500 sq ft, 21,500 sq ft and 42,000 sq ft, among others. More latterly he has been involved with the new Rolls Royce and Amazon developments as well as the land at Oldlands Farm that will potentially comprise Panattoni Park Bognor Regis.    

For further information on Panattoni Park Bognor Regis please contact   SHW (Tim Hardwicke, Duncan Marsh, David Martin or Charley Patey-Johns) or LSH.

 

Entries invited for the second Commercial Property Network nationwide auction

Entries are being invited for the second Commercial Property Network property auction, hosted by Cheffins in Cambridge, on 25th June.

Following the success of the first Commercial Property Network auction which concluded on 19th March, the second auction will follow the same format, offering a range properties from across the UK to be sold online. 

The first auction saw strong bidding across the catalogue, including residential, commercial, land and development opportunities, with a Grade II listed barn in Dent in the Yorkshire Dales achieving £75,000. Offered with planning permission for conversion into a residential dwelling, the property saw a constant flow of interest, with local agent Peill & Co speaking to a wide variety of potential buyers. Another lot which saw significant levels of interest was a garage/workshop with development potential in Cambridge which sold for £155,000; there were enquiries from a wide range of buyers, each looking at their own possible use for the building.

Ian Kitson, Director at Cheffins comments: “The auction was a fantastic illustration of how the collaborative CPN Auction concept, which benefits from the granular local knowledge of the member firms, can effectively and efficiently combine within the national auction platform to sell properties throughout the country. We are now looking for properties up and down the UK to include in the second sale and will be using the success of last month’s auction as a springboard to develop the CPN Auctions to become one of the leading providers of property auction sales in the country. Underpinned by Cheffins’ 200 years-worth of experience in selling properties via auction, these sales look set to offer a new hassle-free way for property owners to sell quickly and efficiently. We are looking for residential, commercial, land or development opportunities, with no property too big or too small.”

The deadline for entries for the second auction is Friday 23rd May, 2025.

For further information, or to register interest for future auctions – whether as a seller or a buyer – contact the Cheffins Property Auction team on 01223 213777, cpnauctions@cheffins.co.uk

New lease secured for Schroders Capital’s 25 Progress Way, Croydon

SHW, on behalf of Schroders Capital, has secured a new letting at Unit B1 and B2, 25 Progress Way in Croydon.

The specialist vehicle servicing company, which was already located in Unit B2, has expanded to take a new 15-year lease on both units B1 and B2 which comprise adjoining self-contained warehouse space totalling 11,792 sq ft.

Located between Furniture Village and Sofology, and accessed via Progress Way, just off the Purley Way (A23), the site offers easy access to both Central London to the North and to the National Motorway network to the South.

Charlie McKechnie, Surveyor at SHW, says: “The availability of Unit B1 provided the perfect opportunity for the existing occupier to accommodate the growth of its business, and for our client to secure a new long-term lease on the whole building.”

SHW forms Strategic Partnership with LSH

SHW has announced its strategic partnership with Lambert Smith Hampton (LSH) to support its growth across the South East of England.

Stiles Harold Williams Partnership LLP, trading as SHW, is an independent, full-service real estate advisory business employing c. 200 staff, with nine offices across London and the South East, serving clients across the UK. SHW is well-known for its expertise in Office, Industrial and Retail property, supported by its specialists Property Management in Investment, Town Planning, Development, Rating, Healthcare & Medical, Roadside, Charities, Airports, Leisure and Leasehold Reform.

LSH is one of the UK and Ireland’s leading property consultancies with 29 offices and over 1,000 staff. The firm helps owners, investors and occupiers achieve their business goals with a suite of integrated services including sourcing, planning, funding, advising, managing and selling properties, across both public and private sectors.

Backed by Skipton Building Society and Connells Group, the partnership with SHW is part of an enlivened strategy for LSH to acquire best-in-class regional business that private a strong strategic fit.

SHW will form part pf the wider Connells Group of property service organisations. The well-established and regionally and nationally known SHW brand, and trading name, will remain, with the same team in place to continue to provide top-class advisory services to its clients.

Russell Markham, Managing Partner of SHW says: “This collaboration marks a significant step forward, enabling SHW to accelerate corporate growth and help to achieve our key business expansion objectives. Through this partnership, we look forward to further enhancing our service offering to clients whilst expanding our reach across the South and within the property industry.

“In particular, the investment will also allow us to expand into Kent and Essex to widen our client services and reach.”

Ezra Nahome, Chief Executive of LSH, says: “We are delighted to have had the opportunity of investing in SHW. We see significant opportunity to drive revenue and grow profits. SHW are a great firm with a winning culture. This investment endorses our commitment to the growth in regions in the UK.”

 

Cube RE welcomes Escape Hunt to Cathedral Square, Worcester

Cube RE (Cube), on behalf of NFUM, has secured a new lease with Escape Hunt at Cathedral Square, Worcester in the latest deal over the last 12 months.

The Escape Room franchise has taken a new lease on a 3,369 sq ft unit within the Cathedral Square scheme, which encompasses high street frontages and a multi-dimensional tenant mix from retail, leisure and office space, plus an open square adjacent to the cathedral.

This latest letting follows a round of new leases agreed, including new local businesses for the scheme: Retroits Arcade, who have taken 2,623 sq ft; Four Leaf Piercing, which now occupies 1,638 sq ft and; Worcester Computers, taking 3,102 sq ft. New leases have also been agreed with Pizza Express (4,530 sq ft) and Fitness 4 less (13,299 sq ft).

Nicole van Zyl, Asset Management Director at Cube, says: “We also have another lease about to complete to food retailer, taking 2,2826 sq ft, which brings us to 99.3% of the 208,763 sq ft of retail space let, under offer or in legals. Since the start of 2024, we have reduced the vacancy rate from 12% to 0.7% - with just one unit remaining available.

“We are proud to promote and work with local and small businesses and it is great to see the new buzz the local operators have created on the formally quiet Pump Street and College Street. Escape Hunt was the final piece of the puzzle, making Cathedral Square a true retail, F&B and Leisure destination.”

These latest new occupiers add to the strong and varied tenant mix at Cathedral Square which include Five Guys, Cosy Club, The Botanist, Miller & Carter and H&M, Poundland, White Stuff and Next. 

Sitting in a prime location within Worcester, Cathedral Square has a dedicated 331-space multi-storey car park, and the adjoining six-screen cinema helps to bring in many repeat visitors.

Cube also manages the shopping centre assets Swan Walk, Horsham and St Andrews Square, Droitwich on behalf of the Hathaway Opportunity Fund (“HOF”).

Industrious accelerates European expansion with technologywithin’s cutting-edge connectivity

Flexible workspace provider leverages technologywithin's twiindata platform to streamline operations and speed up growth across Europe, starting with key locations in Berlin

Industrious, the flexible workspace provider, has announced its partnership with technologywithin, a specialist in flexible workspace technology, to power its workspace connectivity across the UK and Europe as part of its expansion plans.

As the demand for high-performance flex space grows in Europe, Industrious is making a strategic move to expand across the region—starting with two key locations in Berlin. Industrious is leveraging the best in technology to drive its expansion, with technologywithin’s twiindata platform initially to be deployed across two new locations in Berlin, starting with Indy by Industrious Atrium Tower at Eichhornstrasse 3. Located in one of Berlin’s most iconic business districts, the 5,400 sq m flexible office solution features a mix of private offices, working spaces and collaborative meeting rooms. The second location, BEAM at Schicklerstraße 5, (10179 Berlin), offers a total surface area of 24,000 sqm, providing flexible, sustainable spaces with smart building tech and WELL Platinum-certified design, perfect for modern businesses.

twiindata stands out in the flex space market for its ability to empower front-of-house teams to effortlessly manage secure internet performance and connectivity, eliminating the need for costly and time-consuming engineering resources. The platform will be a key enabler of Industrious’ growth and scalability, allowing the company to rapidly expand without the traditional complexities of IT infrastructure. With twiindata, there is no need to have a dedicated IT team at every location, which drastically reduced operational costs and delays. The system is designed for quick deployment, eliminating the need for complex set-ups or staff training at each new site.   This level of simplicity means Industrious can open new locations at a much faster rate.

Centre staff will have control of all systems to be able to make any necessary changes immediately, freeing up valuable time that would otherwise be spent on IT management. Industrious will also have central visibility of data across their portfolio enabling seamless monitoring of bandwidth and instant troubleshooting.  As an open system, twiindata also allows for seamless integration with third- party platforms, ensuring that as Industrious scales its European footprint, each new location can be up and running smoothly.

With Industrious planning to open further coworking/flex spaces in several European markets in the coming months, technologywithin will be working closely with the team to power these sites, enabling top-class customer experience.

Yvan Maillard, Head of Industrious EU, says: “As a leading connectivity provider, we are confident in technologywithin’s ability to deliver secure, high-performance internet and WiFi solutions to Industrious across Europe. Their expertise will enable us to drive greater efficiencies across our workspace portfolio while ensuring our members have access to the best possible connectivity - something that is essential to their experience. technologywithin’s twiindata platform allows us to activate new locations quickly and efficiently, without the typical IT roadblocks that can slow down expansion. As we continue expanding, we’re excited to have technologywithin as part of our team, helping us deliver exceptional solutions for our customers.”

Jon Seal, Managing Director of technologywithin, says: “We are delighted to be working with Industrious as they embark on their next phase of expansion across Europe. Their ethos of providing the best customer experience aligns perfectly with ours as we consistently invest in our software solutions to seamlessly integrate with our customers, providing efficiency, consistency and reliability to enhance user experience. We look forward to growing our businesses with Industrious over the next few years.”

 

A NEW INNOVATIVE SUSTAINABLE 52,605 SQ FT LOGISTICS HUB ACHIEVES PRACTICAL COMPLETION IN CROYDON

GLi, a joint venture between specialist industrial developer KSP and global real assets investor PATRIZIA, which is delivering modern urban logistics that support a cleaner, greener and more efficient capital city in the UK, has achieved practical completion at “CR1” - a new prime ultra-sustainable warehouse in Croydon.

The best-in-class ultra-sustainable 52,605 sq ft logistics warehouse will set new benchmarks for cost-efficiency in the south London logistics sector, delivering estimated annual savings of £150,000 to occupiers through its innovative sustainable features and strategic location.

David Johnson, Chief Executive Officer at KSP, commented: “This sustainable industrial unit represents a significant leap forward in logistics facility design. By prioritising operational efficiency and cost savings, we’re delivering a solution that meets the evolving needs of modern logistics occupiers while supporting local economic growth.”

Croydon’s exceptional connectivity makes it a logistics powerhouse, offering unparalleled access through an integrated transport network including direct road access via the A23 and M25, proximity to East Croydon rail station with frequent services to central London. An extensive tram network connecting key industrial and residential areas gives immediate access to a dense, skilled local workforce specialising in logistics operations.

The CR1 facility is designed to maximise operational cost-efficiency, featuring 100% electric power infrastructure with fully equipped EV charging points for cars and delivery vans. The warehouse promises significant energy cost savings of £2.82 per sq. ft, achieving this through cutting-edge sustainable technologies and forward-thinking design.

Key operational advantages include a 12m clear height offering 50% more volume compared to typical Croydon warehouse. There is potential for a 37,000 sq ft mezzanine, enabling a 70% increase in operating space to meet diverse logistics requirements.

SHW and CBRE are joint letting agents for CR1. Alex Gale, Senior Partner at SHW, says: “SHW are excited to be one of the joint sole agents on this scheme and to be offering the next generation of logistics units to the South London market. Being electric only, offering up to 850Kva and an innovative green wall, the unit has future proofed the occupation for the first tenant. With a number of viewings already having taken place, we expect an early deal to be secured.”

Mark Krol, Director of Fund Management at PATRIZIA, stated: “CR1 exemplifies our commitment to delivering high-performance logistics assets. By combining advanced sustainability features with strategic location advantages, we’re creating a value-driven solution that offers occupiers substantial operational cost reductions and future-proof infrastructure.”

The development continues GLi’s strategic expansion within the Greater London logistics market, with the portfolio now including key locations in Park Royal, Charlton, Enfield and Mitcham.

CR2, the portfolio’s second Croydon warehouse, is scheduled to commence construction shortly.

SHW merges with Bonsors to expand its reach across the South West M25 region

SHW has today entered into a definitive merger agreement with Bonsors Penningtons to expand its reach across the South West London region.

Stiles Harold Williams Partnership LLP, trading as SHW, is an independent, full-service real estate advisory business employing c. 200 staff, with nine offices across London and the South East, serving clients across the UK. SHW is well-known for its expertise in Office, Industrial and Retail property, supported by its specialist Property Management in Investment, Town Planning, Development, Rating, Healthcare & Medical, Roadside, Charities, Airports, Leisure and Leasehold Reform.

Bonsors Penningtons, trading as Bonsors, is a well-established commercial property agency, trading from its Kingston base since 1960, advising on Commercial Agency, Professional Services and Property Management. Led by Andrew Pollard, who specialises in Lease Advisory and Valuations, and is well known as a leading Arbitrator, Bonsors offers a multitude of services to both Landlords and Tenants.

Commercial property services include sales and lettings, acquisitions, development and investment and commercial property management, as well as property audits, valuations, lease renewals and dispute resolution.

As of 1st April 2025, SHW will take over the day-to-day running of the Bonsors business operations, with Bonsors’ existing Kingston office becoming the 10th office, known as SHW SW London. Bonsors will initially be branded as ‘SHW incorporating Bonsors’.

Russell Markham, Managing Partner at SHW, says: “The Bonsors’ team ethos is very much aligned with ours, with a Partner-led approach allowing its individuals to provide clients with straightforward, honest, and commercial advice. We already have an existing client synergy, and this move will allow us to better serve these clients, and others, across the South East with our agency, management, building consultancy and professional services expertise.

“The merger will also bolster our growth within the South West M25 region and we are delighted to welcome the team to the SHW family.”

Andrew Pollard, Director of Bonsors, says: “Having worked with various members of the SHW team over the years, we are delighted to be joining forces with a business that has a similar mindset and ethos to our own.  We are excited about the opportunities this merger will bring, allowing us to better serve our existing and future clients by offering them a full suite of advisory services, including Building Surveying; Planning & Architecture to add to our existing expertise, as well as specialist Professional services offered by SHW in the form of Rating and Medical.  We look forward to working with the SHW team to develop wider client relationships across our combined service lines.”

Birketts law firm expands in Sevenoaks

SHW has advised law firm Birketts LLP on its expansion at One Suffolk Way in Sevenoaks, Kent, as part of the firm’s continued growth across the South East region.

The full-service, UK Top 50 legal firm has taken a new lease on the 2nd floor of the four-storey building, while simultaneously regearing its existing lease on the third floor following the acquisition of this space in February 2023.

The second-floor office space comprises 5,128 sq ft, which takes Birketts’ total occupancy at One Suffolk Way to 8,856 sq ft.

Tom Tarn, Associated at SHW, says: “Having formally launch its Sevenoaks office in April 2023, the strong growth and team expansion led to a requirement for further space. SHW were instructed by Birketts to give strategic advice on potential expansion within Sevenoaks, examining all possible options in the area and looking ahead to potential future availability.

“During the course of this it was confirmed the second-floor space at One Suffolk Way would become available in our timeframe which provided the perfect opportunity for the client to expand into the adjacent floor.

“Two new 10-year leases were agreed with the landlord RO Properties – with tenant breaks and suitable rent-free periods. Following fit out works on the 2nd floor, Birketts are now in occupation of the whole 8,856 sq ft, enabling further expansion space for the team as they continue to build their business across the South East.”

One Suffolk Way provides high-quality office space, with generous onsite parking, also befitting from cycle parking, shower rooms, lockers and changing facilities. The building was the first Fitwel certified building in Sevenoaks.

Birketts has seven offices across East Anglia, Essex, Central London and Kent and Bristol.

 

Top Tips from Women Working in Flex

From rising into leadership roles to navigating personal challenges, such as nagging imposter syndrome, all while trying to strike a work-life balance – the unique challenges women face in their careers often go unrecognised. As we celebrate Women’s History Month and look forward to International Women’s Day on the 8th of March, following technologywithin’s Women In Flex launch event this week, we’re reflecting on the vital role that women play in the flexible workspace industry.

Technologywithin reached out to inspiring women all across Europe who are working in flex, asking them to share their advice on building a career in the flex industry and offer guidance for others looking to follow in their footsteps.

Women in leadership

Despite the significant presence of women in the flexible workspace sector, leadership roles remain predominantly male, with the majority of the largest workspace operators led by male CEOs. In late 2024, 42% of women were on FTSE 250 boards, a decrease of 11% since 2022. Most women held non-executive director roles, with only ten women, out of 793, being CEOs.

This leadership gap may be tied to the broader challenge around funding. Only about 2% of venture capital is allocated to female-led companies. Additionally, many women have been conditioned from a young age to suppress leadership traits for fear of being labelled “bossy,” reinforcing the outdated notion that leadership isn’t for them. So, what advice do women in flex have for the next generation of leaders? Becky Gardiner, Vivian Suhr, Jekaterina Kosmaceva, and Danielle Schindler all share their tips on leadership.

“Don’t be afraid to lead in a way that feels authentic to you” – Becky Gardiner, Head of Storey, British Land

What’s one leadership challenge no one prepared you for?

How much time it takes to manage a truly great team – motivating them towards a clear vision, firefighting on their behalf, advocating for their career development – all this on top of your own to-do list can feel a lot at times.

What’s your advice for the next generation of female leaders?

Don’t be afraid to lead in a way that feels authentic to you, your team will respect you so much more for it and remember – you got where you are because of your skills, not because you’re copying someone else’s style.

“Uplift other women instead of trying to put other women down” – Vivian Suhr, Managing Director, EDGE Workspaces

What can companies do to encourage more women into positions of leadership?

I don’t think the question should be what companies can do to encourage women into positions of leadership, because I don’t think that women need to be encouraged for that at all. I think the question should be what women can do to encourage companies to give them more leadership positions.

In my opinion, these are some things women can do:

• Share your ambition and ask for opportunities, don’t wait for somebody to ask you.

• Show that you are a leader by taking initiatives, making decisions, solving problems and inspiring your team.

• Develop strategic thinking.

• Recognise your worth, focus on your strengths, and overcome self doubt!

• Uplift other women instead of trying to put other women down.

• Be visible

“Be bold, believe in yourself, and yet keep your eyes open and listen to advice of the previous generation” - Jekaterina Kosmaceva, Regional SVP Balkans, Baltics, Georgia, IWG

What’s one leadership challenge no one prepared you for?

You hear about it, but you only fully realise it once the size of your team exceeds 5- 7 people: Your success depends on how efficient, passionate, hard-working, and satisfied your team is. And, it’s an art in itself to juggle generational differences, take into account personal characteristics, and ambitions, manage expectations, and take into consideration different stages in the personal life of the team without losing the big picture and going for the ultimate aim.

What is your advice for the next generation of female leaders?

Be bold, believe in yourself, and yet keep your eyes open and listen to the advice of the previous generation. Technology may change, but human nature doesn’t.

“The most impactful leaders inspire others” – Danielle Schindler, Managing Director, Engel & Völkers

What makes a good leader? What traits do you need?

An effective leader blends strategic vision, emotional intelligence, and decisive execution. The most impactful leaders inspire others, navigate difficult decisions, and empower their teams to excel. Grit and determination are essential traits that every leader should embody.

The impact of imposter syndrome

Women have made significant strides in securing leadership positions. However, 75% of women in executive roles experience feelings of imposter syndrome (the persistent feeling of not being good or capable enough). This nagging sense of inadequacy can lead women to work longer hours to prove their worth and feel afraid to ask for support, worries that are linked to increased anxiety, stress, and burnout.

One of the key reasons imposter syndrome persists is the lack of visible female role models in leadership. To shed light on this issue, we spoke with Lisa Quait, Amy Taylor and Pauline Roussel about their personal experiences with imposter syndrome, the strategies they use to combat it, and the advice they’d give to others navigating similar challenges.

“I'm choosing a new narrative, a future filled with self-belief” – Lisa Quait, Director, Business Cube

Have you ever experienced imposter syndrome? How did you overcome it?

"Imposter syndrome? She's an unwelcome guest, a bully I've mistakenly invited back for far too long. A voice whispering lies, fueling shame and doubt.

But here's the truth: I don't like her. She's not my friend. So, I'm turning down the volume, creating space for a kinder voice, one that lifts me with warmth and love. I'm asking myself, 'What would a true friend say?' And then, I'm asking, 'If I were my best self right now, what would I do?'

It's a journey, a reprogramming of years of negativity, but I'm choosing a new narrative, a future filled with self-belief.

What advice would you give to someone struggling with self-doubt at work?

• Recognize the "bully": Acknowledge that imposter syndrome is a negative force, not a reflection of your actual abilities.

• Distance yourself: You don't have to be friends with that inner critic. You can choose to ignore its harmful messages.

• Cultivate a positive inner voice: Replace the negative self-talk with compassionate, encouraging words. Ask yourself what a true friend would say.

• Focus on your actions and beliefs: Shift your focus from self-doubt to taking action and believing in your potential. Ask yourself what your best self would do.

• Acknowledge the process: This is a journey, not an instant fix. You're reprogramming years of negative conditioning. Be patient with yourself. Celebrate small victories. Each time you challenge the imposter syndrome, you're making progress.

“Overcoming imposter syndrome takes conscious effort” – Pauline Roussel, Co-founder and CEO, Coworkies

Have you ever experienced imposter syndrome?

I did and I still do. I don't know if the imposter syndrome ever leaves, actually. It often feels like a little voice in the back of my mind, questioning my capabilities. For example, when I started working on our book on coworking (‘Around the World in 250 Coworking Spaces’), I constantly felt like I wasn't enough, although I had done the work and put in all the effort. But acknowledging that feeling is the first step to managing it.

How did you overcome it?

When that's the case, I think it's important to take a breath and reflect. Overcoming imposter syndrome takes conscious effort. When in doubt, I often revisit my past achievements—whether big or small—and remind myself that if I’ve accomplished those things, I’m more than capable of taking on new challenges. It’s like building a case against my own self-doubt, using evidence from my own life.

What advice would you give to someone struggling with self-doubt at work?

Don't try to suppress self-doubt. Instead, acknowledge it and work through it. Ask yourself why you are feeling this way. Is it rooted in fear? If so, what exactly are you afraid of—making mistakes, failing, or perhaps not meeting expectations? Once you understand the root cause, it becomes much easier to address it. Also, don’t hesitate to talk to trusted friends or colleagues. Sharing your feelings can not only lighten the load but also remind you that you’re not alone—many of us feel this way.

Work-life balance

One of the greatest challenges women face is the ongoing expectation to "do it all." This phrase reflects the pressure many women feel to excel in every area of their lives simultaneously – thriving in their careers while managing household responsibilities, caregiving, and maintaining personal relationships. Women also remain the default caregiver in many households, with 79% of women across Europe undertaking household responsibilities, compared to just 34% of men.

Katri Tuori shares how she manages a work-life balance while working in a leadership position in the flex industry. She touches on the power of flexibility – a crucial yet often overlooked approach to work which enables people to pursue a career that aligns with life goals, such as caregiving, parenthood, and recovering from ill health.

“I’m happy to work in a company where we are trusted to do our job and that allows this flexibility” – Katri Tuori, Director, operator and Landlord Solutions, EMEA, The Instant Group

What’s your go-to strategy for maintaining a healthy work-life balance? How do you set boundaries between work and personal life?

I’ve been working in Flex globally since 2008. It takes courage and practice to find and set boundaries, but also be flexible when you have colleagues, partners, and clients across time zones.

Instead of just going to the gym, I go to workout classes at specific times to “force” myself to take a break. I book them in my diary. On Monday evenings, I have a recurring booking: “dance class – not available for meetings” on my work calendar. Instead, I’m available late typically one evening per week, but then I take a break during the day to work out, go for a walk, or run errands.

I might drive to the cabin in the AM when I don’t have meetings or urgent work to attend to and then keep working later in the evening. I’m happy to work in a company where we are trusted to do our job and that allows this flexibility. I think it’s the only way!

'Confidence grows when you take action, not when you wait for it!’ - Amy Taylor, International Partner, Head of Flexible Office Advisory UK, Cushman and Wakefield

Have you ever experienced imposter syndrome? How did you overcome it?

Imposter syndrome is something many of us face. Early in my career and to the current day I’ve had moments of doubt, questioning if I truly belonged in the rooms I worked so hard to enter. To help overcome personal fears, I’ve discovered that action fuels confidence. I remind myself that I’ve earned my place through experience, resilience, and results. I have spent the last few years deliberately in some ‘out of my comfort zone’ scenarios to build confidence levels. Confidence grows when you take action, not when you wait for it!

For anyone struggling with doubts, what I will say is Imposter syndrome will always whisper in a busy brain, but don’t let it take over. Instead, share your journey, you’ll be surprised how common it is and the amount of support you will have around you.

Remember; “We all deserve a seat at the table”.

Mentorship and guidance

In industries like coworking and flexible workspaces, where leadership is still predominantly male, mentorship programs designed to uplift women are especially important. These programs open doors to resources and opportunities that might otherwise be out of reach.

Despite the clear benefits, mentorship remains underutilised. Less than one-third of women leaders (32%) have a mentor, yet those who do experience measurable career advantages:

• 42% of women leaders who reach the C-suite have had a mentor, compared to just 26% of those who have not.

• Having a mentor doubles the likelihood of securing a board seat within five years (15% vs. 7%).

• Women with mentors are 10% more likely to report key achievements such as promotions, leading successful projects, and improving processes.

• Mentorship fosters a cycle of support—30% of women with mentors go on to mentor others, compared to just 9% of those without mentors.

Often advanced in their careers, mentors can bring valuable experience and connections for those looking to grow professionally. Odele Bishop and Aaron O’Dowling-Keane shared their experiences with mentors, and how learning from others has been invaluable in furthering their careers in flex.

“I don't believe you can grow your career alone” – Odele Bishop, General Manager, The Netherlands & Romania, Mindspace

What’s the best piece of advice a mentor has ever given you?

The mentorship advice I've received is to always approach each scenario/situation from at least two different angles. This has always helped me to avoid tunnel vision and consider multiple perspectives before making decisions.

Whether problem-solving, collaborating with others, navigating challenges, or setting up new strategies, looking at things from different viewpoints has allowed me to make more informed and thoughtful choices throughout my career.

How has mentorship influenced your career growth?

I don't believe you can grow your career alone. By working together and gaining feedback from a mentor, I believe I’ve gained insights that I might not gotten by solely self-reflection.

“Having a mentor has been invaluable in supporting my career growth” – Aaron O’Dowling-Keane, Head of Marketing, The Trampery

What’s the best piece of advice a mentor has ever given you?

"Why not now?" After talking about what my dream job looked like in the future, my mentor turned around and asked me what I was waiting for. Sometimes waiting until everything is exactly right slows us down, and if we know what we want, why not go for it now?

How has mentorship influenced your career growth?

Having a mentor has been invaluable in supporting my career growth by helping me identify my strengths and giving me the confidence to ask for more, whether of myself, my company, or my network.

Male Allies

Gender equality in the workplace isn’t just a women’s issue—it requires the active participation of male allies. Men in leadership positions have the power to drive change by advocating for policies that promote inclusivity, supporting their female colleagues, and challenging biases when they see them.

According to the 2022 State of Allyship-In-Action Benchmark Study, 77% of male executives believed that most men in their organization were active allies or public advocates for gender equity. However, only 45% of female executives agreed with this assessment. Similarly, a 2025 study found that only 37% of men actively engage as allies in the workplace, underscoring the need for greater participation.

This disconnect extends to everyday workplace interactions. While 49% of men reported seeing their male colleagues regularly take allyship actions, only 28% of women observed the same. Furthermore, global research reveals that while 98% of women want men’s support in addressing gender inequality, only 41% of men feel adequately prepared to do so. This uncertainty may contribute to the fact that 60% of employees say it is rare to see men openly speaking out against gender discrimination.

So what does what does meaningful allyship look like in practice? We spoke to Lauren Elias about the role male allies play in fostering a more equitable industry and the actions that make the biggest impact.

“It is pivotal that male allies within a company also address bias by supporting policies that promote gender equality” - Lauren Elias, Customer Success Manager Germany | Workaround

What role do male allies play in fostering gender equality in the workplace?

Male allies pay a vital role in fostering gender equality in the workplace. This can be by encouraging and supporting women to take on leadership roles, or speaking up against sexist language or behaviour that contributes to a toxic work culture. It is pivotal that male allies within a company also address bias by supporting policies that promote gender equality, such as equal pay and parental leave.

The power of networking

Building a successful career isn’t just about what you know—it’s also about who you know. In the flexible workspace industry, networking plays a crucial role in opening doors to new opportunities, forging meaningful professional relationships, and advancing careers. Strong networks provide support, mentorship, and collaboration, making it easier to navigate challenges and seize opportunities.

Recent research underscores the power of networking, particularly for women in leadership. A 2023 report by Chief found that 94% of women at and above management level believe their network has been instrumental in supporting or advancing their careers. Additionally, over 80% have leveraged networking to secure executive roles, board seats, and negotiate higher salaries. Beyond personal career advancement, networking also drives organisational success—more than 70% of surveyed women have used their networks to win new business, implement innovative frameworks, lead successful projects, and improve processes that save their companies time and money.

But how do you build a network that truly works for you? We spoke to Julia Verch and Janet Krüger about how networking has shaped their careers and their best advice for making meaningful connections.

“Who doesn't like having a business partner who knows how to put a smile on the other person's face?” - Julia Verch, Senior Sales Manager & Office Consultant, Design Offices

How has networking helped you advance in your career? What’s your best tip for building meaningful professional relationships?

For me, the flex sector is an environment that is characterised by being a people business. You can generate new contacts primarily through personal dialogue. This starts with networking and continues in day-to-day business. As in my favourite example - working with brokers. Due to the regular exchange and also the sharing of personal things, you almost achieve a friendship-like basis here. Who doesn't like having a business partner who knows how to put a smile on the other person's face? At the end of the day, it's all about appreciating each other and also enjoying spending time together on business and celebrating successes together.

“Be authentic, empathic, reliable and trustworthy. I always ask myself what really good service means to me personally” - Janet Krüger, Assistant Director Sales, CONTORA Office Solutions

How has networking helped you advance in your career?

Over the past 14 years since I entered into the flex office industry, I realized how helpful it is to be well connected to prospects, customers, brokers as well as partners. The flex office business is a people´s business and if you do your job passionately and the people you are in touch with see and feel the effort, cordiality, reliability as well as willingness to assist at any time, they will automatically come to you whenever they need advice or assistance. It is personally important to me that all my contacts are aware of the above points and that they can always call or write to me. This automatically brings joy to both sides because one is more than just a contact on social media. You are experienced as a living being with everything that makes us human. Of course, this doesn't always lead to measurable success at first glance, but after 14 years I can clearly say that this practice pays off in the form of a higher number of inquiries, exciting collaborations, recommendations and meaningful relationships in general. My experience is, taking all these points into account, success will be the result.

What’s your best tip for building meaningful professional relationships?

Be authentic, empathic, reliable and trustworthy. I always ask myself what really good service means to me personally, for example when I'm on vacation in a hotel or restaurant. This always reminds me why I have been loyal to this industry for so long and why I want to pass on the joy of experiencing good service and having meaningful, long-lasting relationships.

Diversity, equity, and inclusion in coworking

At the heart of this conversation is Diversity, Equity, and Inclusion (DEI) - particularly in addressing the barriers that have historically excluded women and other marginalised groups from professional and educational opportunities.

Women of colour continue to face unique barriers in the workplace. According to Chief’s 2023 report, women hold just 21% of C-Suite roles and women of colour who hold 13% of C-Suite roles. Their experiences are often shaped by intersecting forms of discrimination, making DEI efforts even more critical in ensuring that all women, regardless of race or background, have the opportunity to succeed and lead. Organisations like Black Women in Real Estate (BWRE) are actively working to challenge these barriers. BWRE provides a strong network, advocacy, and professional development opportunities for Black women in the real estate sector, ensuring they have the resources, connections, and visibility needed to thrive in an industry where representation is still lacking.

Workspace operator x+Why identifies that the lack of access to opportunities “has led to a striking disparity in representation across all levels in the modern workplace.” It addresses this, by celebrating global holidays and prioritising a more diverse talent pool. Likewise, female-owned flexible workspace brand, Huckletree, is PROUD certified, an initiative committed to providing inclusive and safe working environments for the LGBTQ+ community.

DEI also manifests in women-only coworking spaces, of which there are about fifty in Europe. Coworking spaces catering to young parents have also emerged, incorporating the essential amenity of a nursery space. By nature, flexible workspaces empower autonomy, allowing people to choose how, where, and when they work, making inclusivity a built-in feature rather than an afterthought.

Renters Rights Bill: What you need to know

By Duncan Bannister, Partner, SHW

There are some dramatic changes coming into Private Rented Sector in the form of the Renters Rights Bill which are set to be the biggest shake up of the sector for decades.

These changes are currently going through Parliament and are scheduled to pass through to Royal Assent as early as late Spring / Early Summer this year. It is not anticipated that there will be any dramatic changes to the current proposal between now and when the Bill comes into effect, so here are the key points;

Abolishing Section 21

Currently landlords can serve 2 months’ notice on their tenants (during a periodic agreement, two months prior to their fixed term ending) under Section 21 for a mandatory, no-fault possession.

Section 21 Notices are being withdrawn which will effectively mean tenants will have security of tenure and landlords will be unable to recover possession of the properties unless there has been a breach under one of the Prescribed Clauses or they are looking to move into the property or sell.

End of Fixed Term Tenancies

Leading on from the abolishment of Section 21, as tenants effectively have security of tenure, Fixed term tenancy agreements will also be a thing of the past, with all tenancies either starting or being converted into Periodic Tenancy agreements from day one.

This means a tenant can serve their landlord two months’ notice at any point to move out, with notice to expire on the last day of the rental period. Effectively therefore, in theory, a tenant could move in on day one and serve their landlord with two months’ notice to vacate.

End of Rent Review Clauses

Often tenancy agreements have annual rent review clauses, which typically increase rents in line with RPI. As there will no longer be fixed term tenancy agreements, there will also no longer be rent review clauses within. The only way landlords will be able to serve a rent increase on a tenant will be via a Section 13 notice.

A Section 13 Rent increase notice will only be able to be issued with a minimum period of 12 months between rent increases. The Notice period for increasing a tenant’s rent is going up from one month to two months and there is a cap that the rent can be increased to, which will be at market rate.

Tenants will, however, be able to contest any rent increases via the First Tier Tribunal.

No More Rent in advance payments

Where sometimes tenants are moving from abroad, may be students, or just cannot afford the monthly rent, landlords and agents have been able to take 6 - 12 months’ rent up front as security to cover the rent. Under the new proposals, advance rental payments will not be permitted, unless specifically requested by the tenant. The landlord and agents will not be allowed to request or suggest the tenant pays a lump sum upfront. 

The Bill goes even further to state that the first month rental payments cannot be collected until after the tenancy agreement has been executed. Therefore, technically, the tenant can sign their tenancy agreement for the property, not pay their rent and the landlord/ agent will still need to hand over the keys, and the tenant will start their tenancy in arrears.

Landlords Selling/ Moving in

 There will be a new possession clause under Section 8 which will allow landlords to serve notice for possession on the Grounds that they require their property back as they are selling or looking to move in.

Landlords will need to serve 4 months’ notice, and the tenants would need to have been in occupation for at least 12 months from the date the possession notice is due to expire. Therefore, if a tenant moves in on day one and the landlord looks to sell their property, they cannot serve notice for possession until month eight to expire on month twelve.

If the sale of the property is unsuccessful, the landlord will not be able to relet their property until after 12 months from the date they have recovered vacant possession.

These changes are happening, and it is likely to be as early as late Spring/ early Summer with an unspecified lead time from Royal Assent to coming into law. However, when these new laws do come into force, this will affect all new tenancies and existing tenancy agreements from the start of the contract and there will be no transition period for existing tenancy agreements.

If you would like more information and advice on the above points, please get in touch:

Duncan Bannister

Partner

SHW

dbannister@shw.co.uk

020 8662 2722

 

 

 

The Commercial Property Network’s inaugural auction catalogue goes live

The Commercial Property Network’s (The CPN’s) first national auction catalogue is now live.

CPN Auctions, the independent auction platform, was launched by The CPN, a network of privately-owned property advisory firms spanning the UK, at the end of 2024. Established with the aim of providing a unique mix of property for sale with wide coverage and access to an unrivalled client database, the first online auction will take place on 19th March, with the selected properties - providing a range of investment and development opportunities - now available to view online.

The timed online auction is being hosted by Cheffins, a CPN member firm. Lots include high street betting shop investments in the North East, a prominent, town centre freehold building in Taunton and an incredibly rare opportunity to purchase a detached barn in the Yorkshire Dales, with planning permission to convert into a luxury 3 bedroom house.

Fergus Laird, Partner at Naylors Gavin Black and President of The CPN, says: “The Yorkshire Dales lot is one to note as it does not contain a local occupancy clause, which is very rare in this area, thereby ensuring its appeal to a wide range of buyers.

“The wider catalogue offers a mix of investment and development opportunities which will also appeal to many buyers.”

Hosted by The Commercial Property Network, CPN Auctions is being led by Ian Kitson of Cheffins, with strategic advice and support from Mike Grey at Dedman Grey, well known for their extensive auction expertise. As member firms, Cheffins and Dedman Grey also have an in-depth knowledge of the network, its firms and its operations.

Ian Kitson, Divisional Director at Cheffins, says: “We are excited to have launched the first online catalogue and have already received a great deal of interest in the lots. We very much look forward to auction day and expect some competitive bidding.”

The online catalogue can be viewed here with details of all the lots and how to register.

The Commercial Property Network is a collective of privately owned, highly experienced commercial property firms spanning the UK. Formed 60 years ago, the network offers expertise to organisations looking to maximise the management of their commercial property assets, whether that be through commercial investment, building consultancy, property management or any of the 14 services offered.

Technologywithin Launches Women in Flex to Champion Women in the Flexible Workspace Industry

technologywithin, a leading provider of technology solutions for flexible workspaces, is proud to announce the launch of Women in Flex, a new initiative dedicated to supporting, connecting, and empowering women in the flex space industry.

Led by technologywithin, Women in Flex aims to foster inclusivity, amplify women’s voices, and drive meaningful change in a rapidly growing sector. The initiative provides a platform for networking, mentorship, and career development, ensuring that women are equipped with the resources and connections they need to thrive at any stage of their careers.

"At technologywithin, we’ve seen firsthand the incredible talent and impact that women bring to the flexible workspace industry," said Mary Nolan, Director of Marketing at technologywithin. "However, while there are established communities for women in the broader real estate sector, the flex industry has lacked a dedicated platform for support, mentorship, and professional development. Women in Flex was created to change that. Through this initiative, we want to amplify women’s voices, foster collaboration, and create leadership opportunities—ensuring that every woman in flex has access to the guidance and connections she needs to thrive."

What Women in Flex Offers:

  • Events & Networking – Exclusive gatherings to connect with industry peers and share experiences.

  • Thought Leadership & Insights – Blogs, panels, and discussions featuring inspiring women in flex.

  • Mentorship & Support – Guidance from experienced professionals to help women navigate their careers.

Women in Flex is open to women across all roles and levels in the flexible workspace sector.

Launch Event – March 6, 2025

To celebrate its launch and International Women's Day, Women in Flex, in partnership with GCUC UK, will host an event on Thursday, 6th March 2025, from 5:00 PM to 8:00 PM at MYO St Paul's, One New Change, London EC4M 9AF.

"This is such an important initiative, and I’m delighted that MYO is hosting the launch event," said Natasha Morris, Director of Flex Offices and Head of MYO at Landsec. " As the flex industry evolves, it’s more important than ever to support, mentor, and create opportunities for women to thrive. Women in Flex is a fantastic platform to drive these conversations forward and create real change."

This exclusive event will feature two powerhouse panels:

  • Lessons from the Ladder: Insights from industry leaders on forging a path to the top.

  • Breaking In: Practical advice for those navigating their early years in flex.

Featured Speakers Include:

  • Helena Hughes, Director at Workthere by Savills

  • Natasha Morris, Director of Flex Offices and Head of Myo at Landsec

  • Laura Peacock, Head of Sales at Fora

  • Nicola Jones, Customer Experience General Manager at GPE

  • Theresa White, Head of Workspace at CEG

  • Faith Robins, Associate Director – Head of Occupier Advisory, UK at Workthere by Savills

  • Michaela Wrede, Head of Marketing at Argyll

  • Tali Meyerowitz, Senior Customer Success Manager at Fora

  • Alex Young, Managing Director at Projects

The panel discussions are being chaired by Liz Hamson, Editor-in-Chief, BE News.

A Growing Network of Support

Women in Flex is more than just a series of events—it’s a community. To ensure ongoing support and connection, the initiative offers:

  • A dedicated WhatsApp group for real-time discussions, networking, and knowledge-sharing.

  • A monthly newsletter featuring insights and spotlights on inspiring women in flex.

  • A program of events throughout the year, including panel discussions, networking sessions, mentorship opportunities and fun social activities.

Expansion Plans for Women in Flex
With an ambitious vision for the future, Women in Flex plans to expand its reach and programme of events across Europe. By connecting women in the sector and creating an inclusive platform for mentorship and career growth, Women in Flex aims to be the leading community for women professionals in flex workspaces across Europe.

Women in Flex is committed to fostering inclusivity, amplifying women’s voices, and driving meaningful change within the flexible workspace sector. The initiative offers networking opportunities, mentorship programs, and resources tailored to support women at all career stages.

For more information, upcoming events, and ways to get involved, visit womeninflex.com.

Two new occupiers for Forest Hill’s Connaught Business Centre

SHW has secured two new occupiers for Capital Industrial’s Connaught Business Centre on Malham Road, Forest Hill.

Following a recent refurbishment programme, Unit C5, comprising 1,245 sq ft of industrial/warehouse space, has been let to MF Photo Ltd on a new 10-year lease. Kitmapper Ltd has taken the same size Unit C3 on a six-year term to store its lighting equipment and to facilitate its set building.

Unit C1 is also under offer.

SHW’s Alex Bond, comments: “The business centre has benefited from a full internal refurbishment with new roller shutter doors, paint and WC facilities, as well as an external refurb providing a resurfaced yard and new perimeter fencing, securing two new occupiers and another unit to be let soon. This leaves just one unit available, offering 1,245 sq ft of warehouse space.”

Connaught Business Centre is located in Forest Hill, South East London, strategically situated just off the A205 South Circular, providing direct links into Central London, via Forest Hill train station, and easy access to wider the London and South East areas.

Why German and UK landlords have a different attitude to the flexspace model

The UK is arguably the world’s maturest flexible workspace market with British landlords having been adaptive in their attitude towards diversifying commercial models. In comparison, German landlords are more reluctant to give up their loyalty to the classic lease model and their local flexible workspace market has developed at a slower pace. 

However, with The Instant Group’s recent white paper, “Unfit to flex: How alternative office models can drive cashflow,” stating that flexible workspace could add up to 30% returns after Capex compared to traditional leasing over a 10-year period, is there something to learn from the UK approach? 

The UK office sector – the factors which have created a market of choice 

London is the epicentre of flex and coworking with around 900 locations of the 3,300 national total (Coworking Café, Q3 2024 Coworking Industry Report).  The model has grown steadily over the past 30 years and moved from being the younger sibling of the classic leased model to being a serious segment, forecast to be 30% of UK office space will be flexible workspace by 2030 (JLL). 

The pandemic induced a market shift in employment conditions with large corporates changing standard employee contracts to hybrid working to attract and retain people. This created an increase in individuals’ power to choose their place of work, which in turn has driven growth in regional flex and the coworking membership model. 

Florian Kappes, Director, Europe, technologywithin, comments: “ UK landlords have subsequently faced lower occupancy with the corporate move away from large, leased spaces.  This has forced them to adapt to survive; considering other commercial options within existing portfolios and planning refurbs and new builds differently. Developments are now often split between leased and flex to lower risk, with landlords looking to partner to share the risk and bring in expertise.” 

Whilst flex has traditionally been considered a higher risk model than lease, it now delivers higher occupancy rates (82% in Q3 2024, up from 80% in Q2, according to The Instant Group).  Several approaches to diversify have emerged with some landlords creating their own brands and others partnering with flex operators on a management agreement basis. 

Florian adds: “These market conditions have created an opportunity for the rise of the “Brandlord” (Spaces to Places, London Flex Brand Index Report 2024) creating sophisticated, hospitality-led, amenity-rich workspaces which are meeting the needs of the market.”   

 

German CRE – a market wedded to the lease 

In Germany, by contrast, the long-term lease has continued to be popular with tenants, with 64% of new office space occupied on completion in 2024 (CBRE, Germany Market Beat, Q3, 2024). According to The Instant Group the current number of flex sites sits at 2,300, accounting for only 5 to 6% of the total office space market.  Landlords see less need to invest in the necessary fit out, manage their portfolios inhouse and contract with multiple tenants.   

Florian says: “Geography creates a unique commercial office market in Germany, with its five major business centres spread across the country. Berlin and Munich have around 460 sites between them, little more than 20% of the total (source: The Instant Group).  So, it’s more difficult to predict a national trend in commercial approach. 

Whilst international brands are investing in the larger cities, the growth of national players is slow, with only brands such as Regus, Design Offices and the upcoming WorkInn/Sleeves up merger creating a country-wide presence.” 

Should German landlords consider diversification? 

The key question is whether the same commercial imperative is there to drive market conditions in Germany which has led the UK landlords to choose the diversified commercial approach.  Clearly, the most important factor is occupancy levels and corporate appetite for long leases.  

Cushman and Wakefield’s 2024 Q4 Market Beat reports current office vacancy levels at 7.7% (a 1.1% increase on 12 months previously) and with the expected rate to reach 8% it looks like the tipping point to encourage landlords to look at alternative models has been reached.  The launch of InfinitSpace’s Beyond brand and IWG’s announcement of several management agreements (Bikini Berlin for example) point to the beginning of a change in attitude to the flex model. However, the diversity and geographic spread of the German city markets means that any broad-brush recommendation isn’t necessarily correct.  

Florian concludes: “With the global trend toward a more flexible office approach is it worth German landlords getting ahead of the curve and diversifying early? Landlords should keep a watching brief on the performance of flex brands trying to establish the model in the local market – such as Fora, Mindspace, Industrious and Clockwise - to see if there is an appetite from tenants to embrace the flex and coworking model.”

Three new occupiers secured at Redlands Centre, Coulsdon

SHW, on behalf of an insstitutional investor, has secured three new lettings at Redlands Centre in Coulsdon.

Unit 6 has been snapped up by Inspired Hair Supplies, who have taken the 2,230 sq ft of warehouse and office space for a 10-year term; Unit F1, comprising 1,238 sq ft of office space has been let on a new five-year lease to Glowarm Ltd, and; Unit 10, which offers 1,880 sq ft of warehouse and office space has been taken by M & S Carpet & Flooring LLP on a 10-year lease.

Redlands Centre is located on the established Ullswater Industrial Estate on Ullswater Crescent. Formed of 20 office, warehouse and business units, ranging from 784 to 2,283 sq ft, the estate benefits from excellent communications to the surrounding area, with Coulsdon Town Centre just a short distance away.

SHW’s Alex Bond says: “Redlands provides flexible space to suit a range of businesses, and we are delighted to have already brought three new occupiers to the centre. We have just three units remaining offering warehouse and office space from 1,340 to 1,885 sq ft.”

High Street Retail leasing activity being led by Independents across the Sout East

Leasing activity on the high street in 2024 was largely led by Independents according to SHW’s Q1 2025 Retail Focus, a trend that looks set to continue into 2025.

Although prime and secondary rents have remained broadly static, demand within the South East region remains good, with many retailers / operators using market conditions to their advantage. “However,” says Richard Pyne, Partner and Head of Retail Agency at SHW, “despite the high cost of living and the Budget changes coming into effect in April that will affect larger retailers, there is a positive outlook for 2025 on the High Street, with a renewed interest in physical stores.”

“With the changing ownership of the high street leading to a more creative approach, deals were there to be done across the region with more flexible terms able to be agreed. Letting activity on the high street predominantly involved independent retailers in 2024, and with the Budget changes to increase minimum wage and NI contributions and the reduced level of business rates relief likely to affect larger employers the most, we expect this to continue to be a trend across throughout 2025.”

While some retailers chose to push their Boxing Day Sales on-line, rather than through opening their stores, there appear to be signs of a reversal of recent trends with physical stores becoming more important for retailers, even if this is to help drive on-line sales. Overall, there is a cautious, but renewed confidence in the high street retail sector.

Richard adds: “This optimism has been mirrored in the F&B sector as operators saw an increase in customer visits over the holiday season as consumers were more willing to spend on socialising. We wait to see whether this trend will continue in the mid to longer term as operators assess the likely impact of the Budget on their businesses from April.”

In the out-of-town market, the early feedback from retailers about their performance over the vital Christmas/New Year period has been positive but, as ever, a note of caution has been sounded by many about the economic climate in 2025 following the Budget and the financial market’s concerns on the state of the UK economy. Food retailers have generally reported a good Christmas trading period with Tesco, Sainsbury’s, Aldi and Lidl all reporting increased sales whilst on-line retailer Ocado also reported strong trading. The main non-food retail barometers of Next and Marks & Spencer also reported strong trading and sales growth across all sectors, albeit in the case of M&S this was strongest in their food offer. Others, including electricals specialist Currys, have reported positive trading but many have sounded a cautious note about 2025 with the potential inflationary pressures due to increasing staff costs at the forefront of their planning for the year ahead.

Jeremy Good, Director of SHW for Out-of-Town Retail, says: “After several years of low vacancy rates and restricted supply of retail warehouse floorspace, 2024 saw some opportunities being released to the market following the failure of both Carpetright and, more recently, Homebase. Whilst many of the Homebase stores were acquired as a pre-pack by The Range, around half of the portfolio was made available by the administrators on assignment. This resulted in a number of food and non-food retailers bidding for the opportunities following the acquisition earlier in the year of 11 stores by Homebase. In addition, a number of the stores are now owned by food or discount retailers which will, over time, see some of these coming into better use.

“The Carpetright experience has been similar with a variety of retailers competing for space especially in locations where there has been limited opportunity for new stores. Although early front runners FarmFoods put acquisitions on hold post Budget, others have pushed ahead with rents in some cases being agreed in excess of mid-2018 levels – the first time this has happened in a number of locations.”

“The Government’s Budget, however, has provided a cautionary counterpoint to this positive news with the politically expedient increases in National Minimum Wage and in National Insurance contributions causing a number of retailers to express concerns about the potential impact on their cost base after April 2025. Whilst this has not featured highly in recent discussions on new leases we have no doubt that during 2025 the impacts will be felt more widely as retailers seek to manage costs further.”

Activity in the restaurant/coffee shop sector has continued with further new entrants to the sector. Black Sheep Coffee have opened their first out of town units to add to the competition with established operators including Costa and Starbucks. Greggs, Subway and Pret a Manger also continue to take smaller, pod type units on schemes. The drive-thru restaurant market has remained active with the new entrants to the market such as Popeyes and Taco Bell opening new units whilst McDonalds, in particular, continue to upgrade their existing estate.

2024 was, until the last quarter, a quiet year for investment activity with volumes down compared to previous years.

Jeremy adds: “Deals in the final Quarter including Redevco’s reported £520m acquisition of a portfolio of retail parks went some way to correcting this imbalance. Whilst retail parks continue to offer institutional investors an attractive asset class benefitting from limited supply, strong retailer demand and generally institutional leases helping to strengthen capital values.

“2025 begins with cautious optimism after the strengthening market over the last year or two however concerns about the impact of the Government’s Budget from April and the possible effect of Trump’s protectionist trade policies following his inauguration in January are looming on the horizon. The fundamentals in the retail park market remain strong and this sector could well be a safe haven for occupiers and investors alike in 2025.”

For more information and a copy of SHW’s Q1 2025 Retail Focus, please contact the SHW team.

Coworking Outlooks for 2025

A new year in coworking is upon us, bringing many exciting developments to the sector. technologywithin, as part if its coworking outlook for 2025, highlights key industry trends, from growing demand for hospitality-infused workspaces to the ongoing role of AI and connectivity in shaping the future of work.

  1. A commitment to healthier workspaces

In 2025, the conversation around workplace wellness continues to gain momentum. The WELL Institute found that elements like improved indoor air quality, better lighting, and access to nature in the workplace, contribute to a 26% improvement in overall well-being, a 10% increase in mental health, and improved productivity.

Jon Seal, MD of technologywithin, says: “Coworking spaces are responding by offering wellness-focused programs, including yoga sessions and on-site massages. The recently introduced WELL Coworking Rating is an indicator of a healthy coworking space, with our customer, flexible workspace operator, Koba, participating in its pilot last year.”  

Koba places circularity and reusability at the heart of its workspace interiors, reflecting how sustainability often complements workplace wellness. In fact, environmental factors are currently a top priority for millennials and Gen Z, leading them to take action and value businesses that have similar outlooks. The relevance of BCorp accreditation, awarded to companies focussing on environmental and social impact, continues for coworking businesses this year.

Jon Adds: “Embracing these wellness trends will be a key differentiator for top-performing coworking spaces this year.”

  1. Amenity-rich and hospitality-infused workspaces

The industry’s commitment to people-first workplaces continues to dominate in 2025. According to the London Flex Brand Index Report 2024, “amenity-rich reigns supreme.”

Flexible workspaces are increasingly offering a wide range of amenities, including food and beverage services, fitness, and event facilities such as meeting and conference rooms. A notable trend for 2025 is the demand for podcast studios, driven by content creators seeking high-quality recording setups, and visually appealing backdrops aligning with evolving social media content trends.

This push for high-quality experiences extends beyond physical design. Hospitality-infused workspaces embody “hotelification,” where premium services are central to the member experience. From thoughtful workspace aesthetics - such as soft furnishings, inspiring wall art, and calming lighting - to state-of-the-art technology, these spaces offer a blend of comfort and functionality that appeal to modern professionals.

Jon says: “Technology plays a crucial role in delivering this premium experience. Super-fast internet connectivity is now an essential feature, ensuring seamless operations for businesses and uninterrupted workflows for members. Advanced tech solutions, such as intuitive booking systems and automated access management, enhance convenience while aligning with the elevated expectations of hospitality-focused coworking spaces.”

Community managers remain a cornerstone of this service-first approach. In the UK, many workspace operators are recruiting community managers with hospitality backgrounds, reflecting the “hotelification of the office” trend that gained huge momentum last year.

  1. Marketing consolidation and moving into flex

With hospitality-infused workspaces meeting workers’ needs for flexibility, companies have responded by taking up flex space over traditional offices. Last year, JLL found that almost a third of companies used flexible workspaces, with 42% planning to find suitable footprints with the flexibility to scale up or down.

Jon notes: “This increasing demand continues to influence traditional landlords moving into flex. Some have introduced bookable amenities and more flexible leases to space operations, while others are forming partnerships with established workspace brands.”

According to The Instant Group, operating a flex model “could generate a premium return of up to 30% compared to net effective rent.”

CBRE’s recent acquisition of Industrious exemplifies the ongoing trend of market consolidation in the flex space sector. This move highlights the shift toward a hotel-style model, where workspace brands manage spaces owned by larger asset management companies.

But, what does the next year look like for independent workspace businesses as competition intensifies across the industry? Niche players are expected to carve out a space for underserved markets, such as marginalised communities and specific localities. The key factor here is brand – strong coworking brands are well-positioned to navigate the opportunities and challenges in the year ahead.

  1. Demand in certain EU markets

As the European real estate market shows signs of recovery, stabilising valuations, and easing interest rates create a more favourable investment landscape. According to Knight Frank, this recovery varies regionally, with Southern Europe, particularly Spain, and the Nordics projected to lead economic growth.

 

Jon says: “Madrid, London, and Prague are at the forefront of rising office occupancy rates, influenced by companies’ return-to-office tactics. For investors and occupiers, Madrid, Oslo, and Amsterdam were identified as some of the most underpriced, offering attractive investment opportunities. Across the board, strong requirements are being made for flexible workspaces.”

The UK is experiencing an uptick in regional coworking, especially in cities like Manchester and Birmingham. By the end of Q3 2024, over 250,000 sq ft of flexible workspace had been acquired across the UK regional market. Research by Savills also highlights that ‘a new wave of global and domestic operators is establishing a presence across the UK,’ exemplifying the strength of the UK flexible workspace market.

  1. Automation and technology 

The integration of software and AI in coworking operations is transforming the sector, with those who embrace these tools positioned for success in 2025.

AI’s influence extends beyond basic automation to include intelligent decision-making and strategic insights. Tools like Uniti AI streamline sales processes, while platforms such as Orchestry deliver advanced reporting capabilities that help operators stay ahead in a competitive market.

Automation is equally transformative in day-to-day operations. Workspace software enables tasks like automating WIFI setups, managing tenant billing, and monetising amenities with ease. Meeting room access management, for example, can drive additional revenue through seamless bookings and upgrades. To boost revenue even further, operators can offer WIFI bandwidth upgrades, providing paying members with uninterrupted high-speed connectivity.

Jon notes: “By automating routine tasks using software, operators can also free up valuable time to focus on enhancing the member experience – a top priority for today’s coworking professionals.

“Data collection across multiple touchpoints is another game-changer. With insights into how members use their spaces, operators can make data-driven decisions to optimise their offerings. Tools like twiindata Nomad from technologywithin take this a step further by enabling members to access WiFi seamlessly across an operator’s entire portfolio without repeated logins. This not only creates a frictionless experience for members but also provides operators with valuable insights into member behaviour across locations.”

As coworking evolves, the adoption of AI and automation will be pivotal in shaping the industry's future, enabling operators to deliver smarter, more efficient, and more member-focused spaces.

Overall, the future of coworking looks bright, and we cannot wait to stay on top of the industry’s most exciting developments in the year ahead.

BRIGHTON CONTINUES TO LEAD THE WAY IN LEASING ACTIVITY ACROSS SOUTH EAST OFFICE MARKET

Take up across the South East office market was relatively slow in 2024, after an improved 2023, with just the Brighton area bucking the trend, seeing an increase in transactions, according to SHW’s Q1 2025 South East Office Focus.

With another letting just completed at The Portland Building, demonstrating this trend, the majority of take up is linked to the ‘flight to quality’ move, with businesses wanting to provide the best quality office space they can afford for their staff. Tim Hardwicke, SHW’s Partner and Head of Agency, notes: “We expect this trend to continue across 2025. However, for areas where quality stock is not available, occupiers will likely stay put unless they need to right-size their accommodation.”

In Crawley take up has been lower than the long-term average. The occupier lettings have been either in Crawley’s only new office building - The Create Building, setting a new rental tone in the area - or the Galleria, a building refurbished back to Grade A, confirming the ‘flight to quality’. There have also been a couple of freehold deals to developers wanting to convert to residential not included in the statistics which will reduce the available stock.

In Croydon, a lot of stock has been lost to Permitted Development and an estimated 1million sq ft of office space expected to be converted to residential over the next 12-24 months. This should lead to more office transactions in 2025/26 as occupiers look to relocate as they look to re-home.

Tim adds: “Successful lettings will encourage investors to spend on refurbishment and repositioning of suitable stock. However, a strong hand is needed for this. With occupiers rents significantly increasing for new, high-quality space (although occupiers will benefit from lower service charges / running costs and great ESG credentials), the re-positioning / refurbishment offer will have to be very strong to achieve this (which is possible), and nerves held due to the high investment costs involved and a two-to-three-year turnaround to re-let post refurb but the benefits could be appealing if investors can be patient.”

In London, Grade A rents are up, topping £130 (per sq ft) in Fitzrovia, £145 in Soho, £100 in Covent Garden and £95 in Midtown, with strong logged demand across all these areas.

For more information and a copy of the SHW Q1 2025 Focus Report, please contact any member of the SHW team.